Lice Retreatment Policy
The retreatment policy is only provided on our Signature AirAllé Treatment. With nearly 750,000 treatments done worldwide and less than a 1% re-treatment rate, we know it works! This is the treatment option that ensures you will leave lice-free with no follow-up required.
All family / household members need to be screened and treated, if necessary, for the head lice retreatment policy to be valid.
Our treatment has been proven effective on 99.2% of treatments and so we stand behind our work. We cannot promise there will be no re-infestation, so we have to keep our policy to a 30-day service re-treatment policy. Based on the lice life cycle we are able to determine if the treatment had failed (which happens less than 1% of the time).
Under the above conditions, our Signature AirAllé Treatment is valid for 30 days. In the unlikely event of a reinfestation, we will retreat you at no cost.
Questions about our policy? Contact us with any questions!